How long does a refund last at sanvogue.com?
You may exchange or return any item you purchased at sanvogue.com within seven days of receipt. After this date, refund or exchanges will not be accepted.
What is the procedure for returning a product to my sanvogue.com, and under what conditions can it be done?
When returning your product, it must be returned to sanvogue.com in its original condition.
In order to meet your expectations, trying on shoes for men, women, and children is allowed, if the product remains in its original packaging.
Is the control positive, we will refund you according to the chosen method (coupon or cash).
If the check is negative, your order won’t be refunded and the product will be returned to you.
The refund is made within 10 days of receiving the item.
Should I return all the items in my order if I want to make a return?
No, you can choose the item you would like to return. However, items that are being returned must be in the original condition, or the return will be refused.
Is it possible to exchange this item instead of getting a refund?
At this time, sanvougue.com does not allow to exchange a product. However, you may return the product and get a full refund, so you can make a purchase on our website.